At Ivrnet, our mission is to take complex software and deploy it in ways that allow you to simply and seamlessly control its functions, just by issuing voice commands. And when you do, it responds and carries out your instructions instantaneously, without the need for any prior training or user understanding of its’ underlying complexity.  With this level of control immediately at hand (or more correctly, at voice) Ivrnet offers unparalleled opportunities for businesses and institutions to save money, increase performance, and enhance user satisfaction. More importantly, we give your customers a faster and more reliable path to accomplish whatever it is that they phoned you for.  

 

 

We think of our software solutions as a vehicle, allowing users, at your instruction, to connect to the segments of your business operations to which you want them to have access. They can flawlessly navigate through it, responding to questions, while our software interprets their replies and suggests next steps. Not only can you tell it what you want, you can also enter data that it will remember and act upon, just by speaking to it.

 

 

With Ivrnet, anyone can work in real time using that most original and comfortable of user interfaces – the human voice.

 

 

When you call an Ivrnet empowered phone number, our speech recognition software, which we believe is today the most advanced in the World, is instantly engaged. It formulates questions. It listens, makes sure it understands what you want, and then takes action to address this need. Through Internet-linked services, the information gathered from a user’s voice is delivered to your local software applications. Instructions are  issued. Data is noted, information extracted.  The human voice becomes an effective and  efficient tool to better manage your customer interface, to book appointments, to enter new data, to manage inventory.

 

 

 

 

 

 

To achieve what we do, we operate a highly secure data centre from which we deploy our enterprise grade IVR (Interactive Voice Response) and Voice Recognition technologies. Our custom built and one hundred percent hosted applications leverage our own  investment in both hardware and software to address your needs.  And because we host the services, no special hardware and no extra capabilities are required at your offices to apply our technology. By design, our back end support is neither intrusive to your business nor visible to your customer.

 

 

Finally, business operators know that if extracted and processed appropriately, a great deal of useful  information can be  ascertained about your customers, how they view your company, and how you can best fulfill their needs, by analyzing the patterns and origins of your incoming calls. We can do this automatically. Here, too, an exploration of our site will show you, how this information can be applied to increase the value of your business or the performance of your operations.